Privacy Policy
Effective Date: January 19, 2026
Premier Properties Investment Group LLC, doing business as Birdhaven Builders (“Birdhaven Builders,” “we,” “us,” or “our”), respects your privacy and is
committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your
information when you visit our website, contact us, or communicate with us via phone, email, or SMS text messaging.
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Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide to us, including:
– Name
– Phone number
– Email address
– Property address or project location
– Project details or messages submitted through forms, email, phone, or text
Automatically Collected Information
When you visit our website, we may automatically collect certain information, such as:
– IP address
– Browser type
– Device information
– Pages visited and time spent on the site
This information is collected using standard analytics tools and cookies.
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How We Use Your Information
We use the information we collect to:
– Respond to inquiries and provide estimates or services
– Schedule appointments and manage projects
– Communicate with you via phone, email, or SMS text message
– Send service-related updates, reminders, and follow-ups
– Improve our website, services, and customer experience
– Comply with legal and regulatory obligations
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SMS Text Messaging Consent & Terms
By providing your phone number and opting in through our website, contact forms, or direct communication, you expressly consent to receive SMS text
messages from Birdhaven Builders at the phone number you provided.
Types of Messages
You may receive text messages related to:
– Appointment confirmations and reminders
– Estimate and proposal follow-ups
– Project updates and scheduling
– Customer service communications
Message Frequency
Message frequency varies based on your project status and interactions with our company.
Message and Data Rates
Message and data rates may apply. Check with your mobile carrier for details.
Opt-Out
You may opt out of receiving SMS text messages at any time by replying STOP to any message. After opting out, you will receive a single confirmation
message and no further texts unless you re-subscribe.
Help
For assistance with text messaging, reply HELP to any message or contact us directly at (910) 477-4182 or hello@birdhavenbuilders.com.
No Sharing of SMS Data
We do not sell, rent, share, or disclose your mobile phone number or SMS consent data to any third parties or affiliates for their own marketing or
promotional purposes.
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Sharing of Information
We may share your personal information only in the following limited circumstances:
– Service Providers: With trusted third-party service providers who assist us in operating our business, such as scheduling software, CRM platforms,
payment processors, or invoicing tools (e.g., Jobber). These providers are contractually obligated to protect your information and use it solely for
authorized business purposes.
– Legal Requirements: When required by law, regulation, court order, or other legal process.
– Business Protection: To protect the rights, property, or safety of Birdhaven Builders, our customers, or others.
We do not sell your personal information to third parties.
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Cookies & Tracking Technologies
Our website may use cookies or similar technologies to improve functionality and analyze site usage. You may disable cookies through your browser
settings, though some site features may not function properly as a result.
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Data Security
We take the security of your personal information seriously. We implement industry-standard administrative, technical, and physical safeguards to protect
your data, including:
– Secure data storage systems
– Restricted access to personal information on a need-to-know basis
– Encryption of sensitive data during transmission
– Regular review of our security practices
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee
absolute security but are committed to protecting your data to the best of our ability.
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Your Privacy Rights
You have the right to:
– Access the personal information we hold about you
– Correct inaccurate or incomplete information
– Delete your personal information from our records
– Withdraw consent for communications at any time
To exercise any of these rights, contact us at:
– Email: hello@birdhavenbuilders.com
– Phone: (910) 477-4182
We will respond to your request within a reasonable timeframe.
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Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those
external sites. We encourage you to review their privacy policies before providing any personal information.
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Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that
we have collected information from a child, we will take steps to delete it promptly.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review
this policy periodically.
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Contact Information
Premier Properties Investment Group LLC
DBA Birdhaven Builders
1789 Birdhaven Ln
Wendell, NC 27591
Phone: (910) 477-4182
Email: hello@birdhavenbuilders.com
If you have any questions about this Privacy Policy or our data practices, please contact us.